Cancellation Policy

This way you also have the opportunity to reconsider your return during a session on the water.

Would you like to return the product you have purchased? No problem.

This is how it works:

Send us an email to willkommen@windlounge.de . We will then clarify the details.

Alternatively, you can simply return the order or the corresponding part of your order to us. Please always state your invoice or order number and your full name.

Our address:

Jibe Wear

c/o windlounge.de Retour

Dammstr. 4

04416 Markkleeberg

You can also use our model cancellation form WindLounge.de

If you want to cancel the contract using the cancellation form, please fill out this form and send it back. You do not have to follow any specific form (e.g. email, letter, etc.).

willkommen@windlounge.de or


Jibe Wear c/o windlounge.de
Dammstraße 4
04416 Markkleeberg

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

- ordered on (*) / received on (*)

- name of consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if notification is made on paper) - Date

(*) Delete where not applicable.

Consequences of the revocation.

We will reimburse you for all payments that we have received from you, including the delivery costs , immediately and at the latest within 14 days from the day on which we received notification of your cancellation of your contract.

We may refuse repayment until we have received the returned goods or until you have provided us with proof that the goods have been returned, whichever is earlier.

For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed upon with you. Under no circumstances will we charge you for this repayment.

Damaged delivery.

Of course, we will exchange damaged or faulty items immediately or you will receive a refund.
If you want to return the goods because of a delivery error, damage to the package or the goods, please contact us by email.

free shipping from 50€

We ship free of charge from a value of 50€. Internationally we ship free of charge from 100€.